MyFiziq Pty Ltd (trading as Dr Katherine) (“the Company”/”we”/“us”) is committed to the protection of your Personal Information and your privacy and will ensure that information provided to us is handled in a secure manner.
- WHAT KIND OF PERSONAL INFORMATION IS COLLECTED
The Company only collects personal information about you if you voluntarily choose to share it with the Company.
You will not be required to provide any personal information when merely visiting and browsing the Website. However, in order to use some of the Website’s services you will need to register as a user. During the registration process you will be required to provide personal information such as your name and information about health, age, height, weight and details about how you pay for the services that the Company provides to you such as credit card details. In order to sign up for the Company’s newsletters or email updates you will need to submit your name and email address. Please note that you will not be able to register as a user or sign up for the Company’s newsletter/email updates if you are under the age of 18 years.
If you include personal information in emails when you contact the Company, the Company will only use such information to respond to your enquiry in the email.
Information about you may be aggregated with other information collected on the Website or otherwise used in ways that do not personally identify you or your personal information. This type of information may be used by the Company to improve the quality of the Website and for other purposes we deem necessary.
In addition to the personal information collected, the Company may also collect non-identifying information about you such as your IP-address, interactions with the site and service, query information, location, referring URL, browser, operating system, cookie information, usage, data transferred and Internet Service Provider. This information cannot usually be used to identify you without the assistance (voluntary or subject to subpoena) of your Internet Service Provider or other third party.
- HOW IS THE PERSONAL INFORMATION USED
You agree that the Company may use your Personal Information for the following purposes:
- To enhance and improve your experience as a user of the Website
- To email or post to you newsletters, correspondence and other promotional material
- To contact you and respond to enquiries
- To provide information to you concerning your health, fitness and achievements
- To display results of competitions
- To compile databases and undertake research for marketing purposes
If you no longer wish to receive communications from the Company, you may notify us either by emailing us at email@example.com with your request to be taken off our mailing lists or you can unsubscribe by using the ‘unsubscribe’ link provided on all emails.
- WHO IS THE PERSONAL INFORMATION DISCLOSED TO
You agree to not hold the Company liable for the actions of any third party even if we would normally be held vicariously liable for their actions and that you must take legal action against them directly for any tort or other actionable wrong suffered by you.
The following is a list of third parties with whom we are currently sharing your personal information (please note that the list is non-exhaustive):
You agree that the Company may also share your personal information with third parties, be it individuals or entities, state or national authorities, if:
- The Company determines that it is required to do so by law, such as in response to a court order or subpoena (in the event of a subpoena the Company, at its sole discretion and without any obligation, may elect to notify you or may seek to set aside the subpoena);
- If the Company believes that you or a third party is at risk of bodily harm;
- It is necessary in the Company’s opinion to do so to protect the rights, property or safety of the Company, its employees, other users of the Website or the general public; or
- It is necessary to fulfil your product or service orders, for instance by sharing information with a credit card processing provider.
You release the Company from any liability or damages that may arise due to release or disclosure of your personal information in accordance with the above.
We may transfer some of your personal information to providers outside of Australia. We will make reasonable attempts to ensure that providers in jurisdictions other than Australia have similar policies and privacy regimes in place.
- HOW IS YOUR PERSONAL INFORMATION STORED AND PROTECTED
The Company stores personal information collected from you within secure accredited facilities in Australia and may from time to time also store some personal information on computer servers located in the United States. The Website uses industry standard Secure Socket Layer (SSL) technology to allow for the encryption of your personal information as well as critically sensitive information such as your credit card details.
All our employees are trained concerning the importance of confidentiality and maintaining the privacy and security of your personal information and your personal information is only shared with our employees on a need-to-know basis.
The Company makes all reasonable attempts to protect your personal information; however, the Company cannot guarantee the security or privacy of your personal information as no method of electronic storage is 100% secure. The Company recommends that you use anti-virus software, routine credit checks and firewalls and take other necessary precautions to protect you from security and privacy threats.
The Website contains an online blog and an online forum where users can submit comments and ideas. Any personal information that you submit on the blog and/or the forum will be accessible and can be read, collected and used indefinitely by all other users of the Website and could be used to send you unsolicited messages. The Company takes no responsibility for any personal information that you choose to submit through the blog and/or the forum.
- HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION
If you would like access to your personal information held by the Company please submit a request specifying the documents and/or information required to firstname.lastname@example.org. We will endeavour to respond to that request within 10 business days of receipt.
For security reasons and to protect your privacy and the privacy of others, we may require additional evidence of your identity in order to respond to your request.
In certain exceptional circumstances, we may not be able to provide you with your personal information. This would for example be the case if that access would be against the law.
- HOW TO CORRECT YOUR PERSONAL INFORMATION
The Company will endeavour to keep your Personal Information up to date and accurate. Please contact us if you become aware of any details that have been incorrectly notified by you or recorded by the Company by emailing us at email@example.com. We will endeavour to correct the information within 10 business days of notification.
For security reasons and to protect your privacy and the privacy of others, we may require additional evidence of your identity in order to make the requested changes.
- LINKS TO OTHER WEBSITES
To the extent that the Website includes links to other websites or the promotion of any other services, the Company makes no warranties or representations as to the quality, content or accuracy of those other websites or services. The Company also takes no responsibility for the privacy policies or practices of any other websites and recommends that you read the privacy policies of those sites before using them.
- CONTACT DETAILS
You can contact us on firstname.lastname@example.org or alternatively at:
c/o MyFiziq Limited
Suite 5, 71-73 South Perth Esplanade
South Perth, Western Australia, 6151
(+61 8) 9217 2888
Policy last modified: April 2017